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Where do I find troubleshooting documents and videos?  

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Operator
Active Member
Joined: 7 months  ago
Posts: 17
22/05/2017 10:13 pm  

Where do I find troubleshooting documents and videos?


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Brian
Eminent Member
Joined: 7 months  ago
Posts: 21
22/05/2017 10:21 pm  

Use the Customer Portal or Dealer Portal

The following information can be found in the Troubleshooting Guide:

Informational

Components Location List................................................................ VI

Diagram 1......................................................................................... 1

Diagram 2......................................................................................... 2

Diagram 3......................................................................................... 3

Diagram 4......................................................................................... 4

Diagram 5......................................................................................... 5

Diagram 6......................................................................................... 6

Diagram 7......................................................................................... 7

Diagram 8......................................................................................... 8

Diagram 9......................................................................................... 9

Sensors............................................................................................. 10-12

Actuators.......................................................................................... 13

Burner Sequence Table..................................................................... 14

Startup Timeline............................................................................... 15

Faults

Fault 1: No Purge Card...................................................................... 19

Fault 14: High Fire Switch / Purge Hold

T19 High Fire Switch (See Fault 222).................................. 19

Fault 15: Flame Detected (Standby)................................................. 20

Fault 17: Main Flame Fail (See Fault 220)......................................... 20

Fault 18: Flame Detected (Pre-Purge).............................................. 21

Fault 19: Main Flame Ign.................................................................. 21

Fault 20: Low Fire SW Off / Purge Hold

T18 Low Fire Switch (See Fault 223).................................. 22

Fault 28: Pilot Flame Fail.................................................................. 23

Fault 29: Lockout ILK (Airflow Switch / VFD).................................... 24

Fault 45: Low Fire Switch OFF........................................................... 25

Fault 200: High Pressure Limit Switch

(HPLS) is tripped.............................................................. 26

Fault 201: Turn Burner Switch ON.................................................... 27

Fault 202: Operating Pressure Control

Switch (OPLS) is tripped.................................................. 28

Fault 203: Boiler Water Level is high................................................ 28

Fault 204: Pilot Propane Level is low................................................ 28

Fault 205: Pilot Propane Pressure low.............................................. 28

Fault 206: Supply Water is Empty..................................................... 29

Fault 207: Pressure Differential Alarm.............................................. 30

Fault 208: Flue Temp is High............................................................. 31

Fault 209: Feed Water and Boiler Water Temp.

Differential limit has been Exceeded............................... 32

Fault 210: Ambient Temperature is High.......................................... 33

Fault 211: Furnace Door Temp is High.............................................. 33

Fault 212: Low Water 2 tripped........................................................ 33

Fault 213: Boiler taking longer than expected to fill........................ 33

Fault 214: Data Logging Failed: Replace USB Drive.......................... 34

Fault 215: Manual Valve Operation is On......................................... 34

Fault 216: Pressure Detected on Fuel Nozzle 2 in Low Fire.............. 34

Fault 217: Fuel Nozzle 1 Pressure is low in Low Fire........................ 35

Fault 218: Fuel Nozzle 1 Pressure is low in High Fire........................ 35

Fault 219: Fuel Nozzle 2 Pressure is low in High Fire........................ 36

Fault 220: Fuel was not detected during

Main Oil Ignition (See Fault 17)....................................... 36

Fault 221: Burner Louver not closed in Standby.............................. 37

Fault 222: Burner Louver did not open for Purge (See Fault 14)...... 38

Fault 223: Burner Louver did not close

for Pilot Ignition (See Fault 20)........................................ 39

Fault 224: Trouble Communicating with one or more Sensors........ 40

Fault 225: Burner Modbus signal failure.......................................... 41

Fault 226: Burner Controller did not detect

that the Louver Actuator closed...................................... 41

Fault 227: Burner Controller did not detect

that Louver Actuator opened.......................................... 41

Fault 228: Steam Pressure is low...................................................... 42

Fault 229: Boiler water temp. is low and

steam pressure is normal................................................ 42

Fault 230: Turn Water System On..................................................... 42

Fault 231: Boiler water level is too high for operation..................... 42

Fault 232: Generator Status............................................................. 42

Fault 233: Generator Modbus signal failure..................................... 43

Fault 234: Generator Started Manually

from Generator Controller.............................................. 44

Fault 235: Generator is in Warning................................................... 44

Fault 236: Generator is in Failure..................................................... 45-46

Fault 237: Feed Pump Overload....................................................... 47

Fault 238: Circulation Pump Overload.............................................. 47

Fault 239: Initiate Hold: AC Frequency / Noise................................. 47

Fault 240: Control Switch Relay SR-1 did not annunciate................. 48

Fault 241: Low Water 1 Relay SR-2 did not annunciate.................... 48

Fault 242: Low Water 2 Relay SR-3 did not annunciate.................... 48

Fault 243: High Pressure Limit Switch

Relay SR-4 did not annunciate......................................... 48

Fault 244: Operating Pressure Control Relay SR-5

did not annunciate.......................................................... 48

Fault 245: Burner Relay SR-6 did not annunciate............................. 49

Fault 246: Fan VFD SR-7 did not annunciate.................................... 49

Fault 247: Airflow Switch SR-8 did not annunciate.......................... 49

Fault 248: Touch Screen Version is

incompatible with this DewPoint.................................... 49

Fault 249: Check Network Cable Bottom Touch Screen & Panel 2... 50

Fault 300: Low Water 1 or 2 tripped................................................ 51-52

Fault 301: Boiler not filling with water............................................. 53

Fault 302: Faulty PLC Input Card....................................................... 53

Fault 303: Boiler water level higher than

set point / Boiler overflowing.......................................... 54

Fault 304: Work lights will not turn on............................................. 55

Fault 305: Touch Screen controller will not turn on......................... 55

Fault 306: Steam is coming out of front water tanks....................... 56

Fault 307: Burner Smoking............................................................... 56

Fault 308: Actuators/Valves not opening/closing............................. 57

Fault 309: Loss of steam pressure during operation........................ 58

Fault 310: Feed Water Pump not running........................................ 59

Fault 311: Circulation Pump not running......................................... 60

Fault 312: Water in Steam / Bales have Water splotches /

Sudden loss of Steam Pressure and Water Level............. 61

Tests

Test 1: Flame Detector Testing Procedures...................................... 65

Test 2: Fuel Solenoid Test................................................................. 65

Test 3: Propane Solenoid Test........................................................... 65

Test 4: Ignition Transformer Test...................................................... 66

Test 5: Igniter Electrode Orientation & Gap..................................... 66

Test 6: Intermittent Pilot Flame Test................................................. 66

Test 7: Leaky Igniter Test.................................................................. 67

Test 8: HPLS Calibration [15 PSI]....................................................... 67

Test 9: OPLS Calibration [14.5 PSI].................................................... 68

Test 10: Boiler Water Level Sensor Testing....................................... 68

Test 11: Valve Repair........................................................................ 69

Test 12: Pump Service...................................................................... 70

Test 13: Input Card Testing............................................................... 71

Maintenance

Maintenance Checklists:

Daily................................................................... 75

Every 50 hours................................................... 75

Every 250 hours / Yearly.................................... 76

Every 500 hours................................................. 76

Every 1000 hours............................................... 77

Every 1500 hours............................................... 77

Every 2000 hours............................................... 77

Maintenance Schedule..................................................................... 78-79


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